The Short type: if you are seeking a distinctive gemstone or unique anniversary present, Leibish & Co. has actually a sturdy supply of top-notch, colourful, and conflict-free expensive diamonds and gemstones. The family-run company has been running online since 1998 with your own touch with gained perform company from around the world. Leibish & Co. makes it simple purchasing loose rocks or perhaps to make use of their free of charge “Design your very own” tool to create your ideal piece of precious jewelry alive. With decades of experience and good craftsmanship under its buckle, Leibish & Co. is on the verge of increasing its inventory to watches also extras.
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Whenever Leibish Polnauer established his first web diamond business in 1998, it took almost a complete time to upload one image and explanation to their web site â but he was a visionary just who noticed possible inside the fledgling world of e-commerce. “as he sees the possibility in a thought, he’ll fit everything in in his power to progress along with it,” stated Benji Margolese, Director of Content promotional for Leibish & Co.
Leibish produced a successful, family-run procedure along with his partner and children serving in leadership jobs. They’ve got cultivated an effective web business with offices positioned throughout the world. Leibish & Co. is a leader in special colored diamonds and gemstones which can be difficult to find elsewhere. Its expensive diamonds are conflict-free, that’s a key point for all consumers.
“individuals arrive at all of us simply because they search some thing somewhat different, something a tad bit more unique than what everyone provides,” Benji said.
While Leibish & Co. supplies high-quality traditional diamonds, the business specializes in colourful, unique precious jewelry. When requested why the business enterprise provides this type of a higher client return rate, Benji easily pinpoints the main reason.
“It is a variety of excellent items, great solution, and precious jewelry designed for the highest degrees of brilliance,” he said. “The jewelry we make just isn’t your daily, mass-produced variety of item. Each piece is actually tailor-made to perfectly suit the diamond or gem stone plumped for from the customer.”
Children Affair With Personal Service
Leibish & Co. is actually a real family company, with Leibish’s members of the family playing essential functions when you look at the business.
Leibish functions as Founder and chairman on the business, while their partner, Rosi, will be the business’ occasions Manager. Their oldest daughter, Chavi, serves as top honors Jewelry Designer â basically an enormous responsibility since custom precious jewelry comprises above 50per cent of business’s business, Benji said.
Leibish’s oldest boy, Yossi, could be the President of Leibish & Co. Another daughter, Shmulik, who is a graduate with the Gemological Institute of America, may be the fundamental Diamond Buyer when it comes to organization. “Shmulik is, in all honesty, among the majority of gifted shade diamond specialists in a,” Benji mentioned.
Leibish’s child Itzik will be the businesses COO and runs their nyc company on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five kiddies, is the businesses CFO.
“As one of the longtime people in the group, I can tell you that, although there is not any relation, they start thinking about me, and others, part of their family,” Benji stated. “We bring our very own knowledge to your company, but collaborate to consistently expand the firm.”
Customers are in addition addressed like household at Leibish & Co., where in fact the business invests fuel into individual solution and sales. “have you ever addressed one certain agent, including, this is the same person you certainly will always manage, regardless of what you’re phoning or writing within,” Benji said. “We don’t trust passing clients to various departments if they have a concern or certain problem they wish to deal with.”
Clients result from throughout the World
Leibish has a number of several types of customers: there are customers, whom mostly shop through the site, merchants, and those into the trade company, which generally look at the organizations primary offices in nyc, Israel, and Hong-Kong.
Nearly all Leibish & Co.’s customers are from the united states of america. Their subsequent best audience is Canada, accompanied by great britain, Australia, Hong-Kong, while the rest of European countries.
Clients at each and every stage of existence shop at Leibish & Co., though the majority are amongst the centuries of 35 and 54, Benji stated. Moreover, the company garners around 300,000 site visits each month â and helps to keep nearly all of its consumers coming back.
“With over a 70% return client status, we continue to be being among the most popular businesses within market,” he stated.
Colorful Diamonds & Gemstones With a “Design your” Option
Leibish & Co. holds high-end jewelry, additionally preserves inventory freedom, especially for on-line consumers, Benji said. The business offers a huge selection of loose expensive diamonds and important gemstones, but their key products are tailored jewellery projects.
“We hold a large collection of multicolor diamond and gem stone jewellery, with many for the rarest colors previously seen,” he stated. “We are acknowledged most readily useful by our very own bread-and-butter services and products â yellowish diamond and green diamond engagement rings. But we offer diamonds of nearly every shade, and valuable gemstones â such as sapphires, emeralds, and rubies. We sell jewelry crafted with colorless diamonds, too, but all of our knowledge is in the world of shade.”
For clients that anything in your mind and need assist making it an actuality, Leibish & Co. provides a “Design your very own” jewelry device, which Benji stated is actually the most well known item.
“Obviously, when shopping for a unique piece, people frequently desire certain rocks and setting designs they have currently dropped obsessed about,” the guy mentioned. The “Design your very own” tool makes it possible for customers to create a piece utilizing the stone, placing, and metal of these choice.
“it permits them to deliver their own goals alive â with these knowledge in design,” Benji informed united states.
Accessories & unique using the internet Tools waiting for you for Leibish & Co.
whilst appears toward the future, Leibish & Co. is actually slowly shifting toward higher-ticket things and item variety. The business feels comfortable branching out to new products considering the dedication and passion it applies to finest its present creations.
“We have talked about introducing lots of accessories â like deluxe watches, handbags, as well as pencils,” Benji said. “But we decided to hold back until we 1st perfected the main type of product, which can be diamonds.”
Leibish & Co. is also looking for ways to carry on perfecting its prominent site, as well. A good way it intentions to improve their on line knowledge is through exposing enhanced fact functions, that will offer digital buyers a lot more of an in-store knowledge.
As an organization along with its origins in colorful expensive diamonds and e-commerce, Leibish & Co. consistently innovate in a traditional market which views modification because the exclusion, not the guideline.